Hello, I'm Jeanne and I'll help...

Keep Your Best Shoppers Coming Back

Invest smarter by focusing on the customers already invested in you

THE POWER OF RETENTION MARKETING

Experience these benefits and grow your bottom line

Cost-Efficient

RETAIN AND SAVE

Retaining existing customers is significantly more affordable than acquiring new ones, reducing overall marketing spend while maximizing returns.

Higher Customer Lifetime Value

MAKE EVERY CUSTOMER WORTH MORE

Increase the total revenue a customer generates over their lifetime by encouraging repeat purchases.

Improved Customer Loyalty

BUILD LOYALTY THAT LASTS

Build strong relationships through personalized engagement and make customers more likely to remain loyal to your brand.

 

Reduced Churn

KEEP MORE CUSTOMERS FOR THE LONG-TERM

Retention strategies help minimize customer churn, which means fewer lost customers and more stable revenue.

 

Increased Average Order Value

BOOST OVERALL CART AVERAGE

Loyal customers often spend more per order, leading to higher average transaction values.

 

Better Long-Term Revenue

GET CONSISTENT REPEAT SALES

Retention-focused businesses benefit from better long-term revenue, since repeat purchases provide greater stability.

 

WHAT I DO

Full Suite of Retention Marketing Services

Retention Strategy Consulting

Let’s dive deep into your brand’s retention challenges and create a personalized plan that increases customer lifetime value and keeps your audience coming back.

Lifecycle Email & SMS Campaigns

Craft tailored emails and SMS for every stage of the customer journey—from welcome to re-engagement—to drive engagement and build loyalty.

Segmentation & Audience Analysis

Improve your campaigns with strategic segmentation that sends the right message to the right customers, optimizing for higher engagement and retention.

Figma Email & MMS Design

Create captivating email & MMS  visuals that align with your brand voice, ensuring your audience looks forward to each email.

A/B Testing & Optimization

 Increase the effectiveness of your email campaigns through rigorous testing and iteration, refining subject lines, content, and calls to action for better performance.

Custom Looker Data Dashboard

Measure, analyze, and optimize your retention campaigns with detailed reporting that highlights what’s working and where improvements can be made.

PORTFOLIO

BRANDS I'VE WORKED WITH

Explore my portfolio of retention and email marketing campaigns that have driven meaningful results. From lifecycle campaigns to loyalty-building emails, these projects highlight my ability to engage customers and generate repeat revenue.

TESTIMONIALS

WHAT MY PAST CLIENTS ARE SAYING

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Stay In Touch.